Harry Rosen Inc. Central Office -77 Bloor St. West – Toronto, Ontario

July 2022 – September 2022

E-Commerce Content Management

• Uploaded all content and images to the E-Commerce website, ensuring timely and accurate publication of products.
• Organised and prioritized uploads systematically to maintain a well-managed and up-to-date online store.
• Collaborated with the marketing team and supervisor to regularly update the site with graphics, copy, and translations, ensuring all assets were accurate and properly implemented.

Website Maintenance & Optimization

• Maintained and updated the site, utilizing graphics and text assets, and developed micro-sites as needed to support product launches and marketing campaigns.
• Curated relevant keywords, and meta descriptions, and implemented optimization strategies to enhance SEO, driving more traffic and improving product visibility.
• Conducted live and testing site checks to identify and resolve site issues such as broken links, incorrect attributes, or spelling errors, ensuring the site remains error-free.

Content Review & Quality Control

• Reviewed all new online content for accuracy, completeness, and relevance before uploading, ensuring consistency with the brand’s messaging and visual standards.
• Monitored website for issues, resolving them in collaboration with IT, Digital, and third-party teams, following up on support tickets until resolution.

Cross-functional Collaboration

• Designed customer journeys in collaboration with cross-functional teams to promote strategic products, brands, and marketing initiatives.
• Supported rapid content deployment for online properties, including updates for marketing initiatives, corporate communications, regulatory changes, and product rate adjustments.

Project Management & Agile Strategy

• Implemented agile project management strategies using tools like Asana and Microsoft Project to manage timelines, tasks, and team coordination for ongoing site updates and content uploads.